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TERMS & CONDITIONS

 

These terms and conditions (“terms”) explain the terms and conditions applicable to retreat booking requests made by you. Balearic bliss limited (trading as Iconic Ibiza weekender).

 

These terms and conditions apply to Iconic Ibiza weekender, as advertised on our website 

 

Making a booking request for a Iconic Ibiza Weekender constitutes your acceptance of these terms and your agreement to comply with them. Please read these terms carefully before you complete a booking request. These terms tell you how bookings can be made and other important information. Where you are making a booking on our website, these terms should be read in conjunction with our website terms of use and cookies and privacy statement. We reserve the right to amend these terms from time to time.

 

If you think there is a mistake in these terms or require any changes, please contact us to discuss. Our contact details are:

 

Email: info@iconic-ibiza-weekender.com

Web: https://www.iconic-ibiza-weekender.com

 

Before proceeding, we kindly ask you to review and familiarise yourself with our terms and conditions. Your understanding of these guidelines ensures a smooth and enjoyable experience for all parties involved. Thank you for your cooperation.

All room reservations are non-refundable. Refunds will only be available in the event of cancellation of the weekend event. Your room booking will be cancelled if you do not adhere to the payment terms. Failure to meet these terms will result in the loss of your room and any payments made.

Upon arrival at Palm Star, tickets will be exchanged for our weekender wristbands. There will be no guarantee of re-entry during the event if the wristband is lost or damaged. In case of loss or damage to the wristband, a nominal administrative fee of £15 will be charged to cover replacement expenses. Wristbands cannot be transferred. Please note that your booking is for accommodations only. Flights, transfers, food, and drinks are not included.

The line-up of DJ’s performing may change, and no reimbursements will be issued in the event of no-show DJs. 

As a standard practice, we do not offer a refund policy. Rooms are very limited, so we advise that you only book if you are certain you will attend this weekend. Once all rooms are sold out, we will open a waiting list for rooms. In the event that a guest is unable to attend the event and wishes to resell their room, we may assist with this process. However, please note that this is not guaranteed and would incur an administrative charge of £50 per room.

Event Safety Regulations and Prohibited Items
Any items that could potentially be used in a dangerous or threatening manner are strictly prohibited.Alcoholic beverages and glass bottles are not allowed on the premises. All drinks and food onsite during event days/nights must be purchased from the hotel bar or restaurant. The use or possession of illegal substances is strictly prohibited at the events. Any individual found with such substances will be denied entry and promptly escorted out of the venue. You must be over 18 years old to attend this event.

Palm Star Pool Party: This event is included within your room rate. There will be no extra admission charge to hotel guests. 

 

Palm Star Nightclub event: This event is included within your room rate. There will be no extra admission charge to hotel guests.

Room Only Booking: This booking includes the two above events and your room only booking for 4 nights. 

Check-in times – Palm Star hotel:
Check-in: Friday 3rd October – From 13:00 pm
Check out: Tuesday 7th October at 12:00 pm (Midday)

Rooms with max 3 guests: Please note that these rooms accommodate a maximum of three guests. Each room is equipped with three beds, one of which is a comfortable single sofa bed.

Tourists Room tax: Effective from July 1st, 2016, in accordance with legal regulations, an eco-tax per person per day will be applied to tourists. The hotel will not cover this cost (€2.50 per person per day), and guests will be asked to pay this fee directly. Payment is to be made in cash at the hotel reception upon arrival. Any increase in this tax by the Government of Spain before this date, although not foreseen at this time will be your responsibility to pay at the time of arrival.
 

Extending your stay: If you wish to extend your stay before or after the Iconic Ibiza Weekender dates, please contact us by email, and we will provide the required information for doing so.

Hotel Room Damages Policy: Palm Star take great care to maintain their rooms to the highest standards for your comfort. However, in the event of any damages occurring during your stay, we kindly request that you report them to the front desk immediately. Any damages found in the room upon check-out will be assessed, and the responsible party will be liable for the costs of repair or replacement. We appreciate your cooperation in helping us maintain our accommodations for all guests to enjoy. You may be required to pay a room damage deposit of €50 on arrival at the hotel. This will be refunded on departure if your room is left without damages.

Events during the Iconic weekender: The Iconic Ibiza Weekender will consist of a Palm Star daytime pool, Palm Star nightclub event, a Café Del Mar free entry sunset event, and our O Beach Ibiza pool party. As mentioned above, entry to the Palm Star pool parties and club night event is inclusive when booking your hotel rooms. Separate bed bookings or dance floor tickets are required for our O Beach Ibiza event. 

 

Act and Drink Responsibly: We encourage all our guests to enjoy themselves responsibly. Please be mindful of your actions and alcohol consumption while on our premises. Excessive drinking or disruptive behaviour may result in removal from the premises without refund. Your safety and the safety of others is our top priorities. Thank you for your cooperation in ensuring a pleasant experience for everyone. We take a zero-tolerance stance regarding any person who threatens the safety, comfort and wellbeing of guests attending, hotel staff and any venue staff. You are prohibited from violating any laws, using threatening or abusive language or actions toward other guests or staff, or engaging in disorderly behaviour that may cause disturbance. If your actions are deemed potentially disruptive, pose risks, or cause damage, we reserve the right to terminate your booking and require you to vacate your accommodation, including denial of entry to all associated events.

Payment Plans: Three-month payment plans are only available to guests who book during the first two months of room release, which is February 2025. Your second and third payments will be required four weeks apart. You will be contact via email with a payment link. Bookings made from April 2025 onwards will only have the option of a full payment. Please check which options are available when purchasing, as these are subject to change. 

Booking Terms and Information Sharing Policy: When this booking is made, the 'lead name' on the booking guarantees that he or she has the authority to accept and does accept on behalf of the party the terms of these booking conditions. We will only share your information with Palm Star senior staff for the purposes of your accommodation stay only. Passport details, address, and telephone number will be required at the hotel check-in from each guest attending.

 

Travel Insurance Policy: As a condition of your contract with us, it is imperative that you procure sufficient travel insurance tailored to your requirements from the date of booking. This insurance should encompass coverage for any potential cancellations, including those arising from COVID-19-related circumstances, as well as for any emergencies that may occur during your trip. While we do not assess insurance policies for suitability, we retain the right to request a copy for our records.

The Promoters' Disclaimer: Limitation of Liability: The promoters cannot accept liability for any damages, loss, or personal injuries sustained at the event, including loss or damage to property, regardless of the cause. Any damage caused to Palm Star facilities or property will be the responsibility of the person(s) registered to that room.
 

IMPORTANT NOTICE: Given the COVID-19 pandemic attending any event with other people, not from your household carries with it risks that we cannot entirely eliminate. These include but are not limited to the risk of contracting COVID-19 or a similar such illness. In the absence of any negligence or other breach of duty by us, attendance at our event is entirely at your risk. You must not attend if you are pregnant or a medically vulnerable person with the government's definition of the same.

 

THESE TERMS & CONDITIONS WHERE LAST UPDATED 27th January 2025

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